I led the technical test team.
I was the QA manager, Scrum Master and tech leader for a customer-facing team of test engineers and defect managers. In addition to this I was a CAB impact-assessor, as well as the escalation point for our external customers.
I set up and managed the test lab and equipment.
I provisioned and managed the DCC Arqiva test lab and its equipment, including smart electricity and gas meters, communication hubs, pre-payment devices, in-home displays and other diagnostic equipment.
I regularly set and managed senior stakeholder expectations.
I achieved this by maintaining open, honest and regular communication channels with senior project personnel including programme and project managers, directors and various third-party suppliers.
I was a line manager, recruiter and mentor.
I assessed candidate CVs, conducted interviews and made hiring decisions into my team. I also had line manager duties, including resource profiling, workload distribution, timesheet approvals and team development.